Shipping policy

 

Shipping Policy

Last Updated: July 29, 2026

Thank you for shopping with Pattu Hub. We are committed to delivering your Pattu Sarees, Maggam Work Blouses, and other ethnic wear safely and on time. Please read our Shipping Policy carefully.

1. Order Processing

  • All orders are processed after successful payment confirmation.

  • Ready-to-ship products are generally processed within 1–3 business days.

  • Customized Maggam Work Blouses and made-to-order products may take 7–21 business days, depending on the design and workmanship.

  • Orders are not processed on Sundays or public holidays.

2. Shipping Time

Estimated delivery times:

  • Within India: 3–7 business days after dispatch.

  • Remote locations: 5–10 business days after dispatch.

  • International Orders (if available): 7–21 business days, depending on the destination and customs clearance.

Delivery timelines are estimates and may vary due to factors beyond our control.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Free shipping offers, when available, will be clearly mentioned on the website.

4. Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp (where applicable).

  • You can use the tracking details to monitor your shipment with the courier partner.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address.

Pattu Hub is not responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete addresses.

  • Incorrect phone numbers.

  • Customer unavailability at the time of delivery.

Additional shipping charges may apply if a package is returned due to incorrect address details.

6. Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

  • Weather conditions.

  • Natural disasters.

  • Public holidays or festivals.

  • Courier service disruptions.

  • Government restrictions.

  • Customs clearance (for international shipments).

Pattu Hub is not liable for delays caused by circumstances beyond our reasonable control.

7. Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with:

  • Do not accept the package if possible.

  • Contact us within 48 hours of delivery.

  • Please provide your order number, clear photographs of the package and product, and an unboxing video to help us investigate the issue.

8. International Shipping

If international shipping is available:

  • Customers are responsible for any customs duties, import taxes, or other charges imposed by the destination country.

  • Pattu Hub is not responsible for delays caused by customs authorities.

9. Undeliverable Orders

Orders returned to us due to:

  • Incorrect address,

  • Customer unavailability,

  • Refusal to accept delivery,

may be reshipped after payment of additional shipping charges.

10. Contact Us

If you have any questions about shipping or your order, please contact us:

Pattu Hub
📍 Hyderabad, Telangana, India
📞 +91 89195 78556
📧 1249pattu@pattuhub.in

We appreciate your trust in Pattu Hub and are committed to delivering your traditional wear with care, quality, and reliability. We look forward to serving you.