Terms of service

Terms of Service

Last Updated: July 29, 2026

Welcome to Pattu Hub. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or purchasing products from Pattu Hub, you agree to these Terms of Service, our Privacy Policy, and our Return & Refund Policy. If you do not agree with these terms, please do not use our website.

2. Products

Pattu Hub specializes in:

Pattu Sarees
Maggam Work Blouses
Half Sarees
Bridal Wear
Customized Blouse Designs
Traditional Ethnic Wear

All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR).
Prices are inclusive or exclusive of taxes as applicable under Indian law.
We reserve the right to change prices without prior notice.
Promotional offers may be modified or withdrawn at any time.

4. Orders

Orders are confirmed only after successful payment.
We reserve the right to cancel any order due to:
- Product unavailability
- Pricing errors
- Payment verification issues
- Suspected fraudulent activity

If an order is cancelled after payment, the amount will be refunded to the original payment method.

5. Customized Products

Many Maggam Work blouses and bridal products are handmade and customized according to customer requirements.

Therefore:

Customized orders cannot be cancelled once production has started.
Customized products are not eligible for return or refund except in cases of manufacturing defects or incorrect delivery.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on your location.
Delays caused by courier services, weather conditions, strikes, festivals, or other unforeseen events are beyond our control.
Customers are responsible for providing accurate shipping information.

7. Product Images

We strive to display product colors and designs as accurately as possible.

However:

Slight color variations may occur due to lighting, photography, or screen settings.
Since Maggam Work is handcrafted, minor variations in embroidery and finishing are natural and not considered defects.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before placing an order.

9. Intellectual Property

All content on the Pattu Hub website, including:

Logos
Images
Product photographs
Videos
Text
Designs
Graphics

is the exclusive property of Pattu Hub and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Responsibilities

You agree:

To provide accurate information while placing orders.
Not to misuse or interfere with the website.
Not to attempt unauthorized access to our systems.
Not to engage in fraudulent or illegal activities.

11. Limitation of Liability

Pattu Hub shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of the website
Delay in delivery
Product availability
Technical interruptions
Third-party courier services

Our maximum liability shall not exceed the amount paid for the product.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

13. Third-Party Services

Our website may use trusted third-party payment gateways, shipping partners, and other service providers. We are not responsible for the policies or actions of these third parties.

14. Changes to These Terms

Pattu Hub reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.